The Intelligent Builder Podcast

Turning Organized Chaos into an Operating System — Paul Adams

Paul Adams (CEO, Columbia Home Services) on people-first M&A in HVAC/Plumbing/Electrical, turning organized chaos into a real operating system. We cover post-close integration pace, shifting from acquisitions to organic growth, professionalizing sales, financing/leases, and avoiding “AI islands” by embedding tech into the existing stack (ServiceTitan, Sage Intacct, ADP).